SMART ODR and timelines
Where the SCORES resolution is unsatisfactory the dispute may be filed on SMART ODR and is redressed within 90 days through online conciliation and arbitration by video conference, with case tracking.
This one is not written up yet
The definition above is the short version. A full explanation — how it works, a worked example and the exam traps — is still being written. In the meantime the chapter below covers it in context.
Written up from the same chapter
- Change of addressThe investor service request to update the address on a folio — signed by the first named holder, backed by PAN and a fresh address proof, and confirmed to both the old and the new address.
- Folio numberThe unique account number a fund house allots to an investor, under which the registrar holds that investor's units across every scheme of the fund, along with the bank mandate, address and signature.
Where this is taught
Free preparation for NISM Series II-B← All terms