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NISM Series III-A · Chapter 16: SEBI (Depositories and Participants) Regulations 2018

L1 · Foundation

SEBI (Depositories and Participants) Regulations, 2018

Registration of a depository participant, including the net worth route for stockbrokers; the rights and obligations — BSDA, the agreement with the beneficial owner, separate accounts, instruction-based transfers, statements, electronic connectivity, internal accounting controls, periodic returns, no delegation without approval, the dematerialisation timeline and the pledge routing; records of services, their eight-year preservation, daily reconciliation and electronic safeguards; grievance redressal in 21 calendar days; investment advice disclosure; the compliance officer and quarterly reporting; inspection; action in case of default; the manner of creating and invoking a pledge or hypothecation; the code of conduct; and the Reliance Capital case.

24 min read · Worth 3% of the paper · Written from pages 325–333 of the official NISM workbook · Updated 17 September 2026

What this chapter covers

This chapter carries 3 per cent of the III-A examination.

LEARNING OBJECTIVES: After studying this chapter, you should know about: Requirements for getting registered as a Depository Participant with SEBI · Rights and obligation of a depository participant · Manner of creation of Pledge or Hypothecation · Cases which are considered as a default by a depository participant · Code of conduct for depository participants

Where the relationship comes from. The relationship between the Depository Participants (DPs) and the depository is governed by an agreement made between the two under the Depositories Act, 1996, SEBI [Depositories and Participants] Regulations, 2018 and the Bye-laws of the Depository.

Three sources at once — the Act, these Regulations, and the depository's own bye-laws.

And registration comes first: before commencing business as a depository participant, it has to get registered with the SEBI as a Depository Participant.

16.1 Registration

Depository Participants are required to be registered with SEBI. The application for registration should be routed through the Depository concerned. The certificate of registration granted shall be valid unless it is suspended or cancelled by SEBI.

Routed through the depository — the depository is the first filter, which follows from the fact that the participant will act as its agent.

And the certificate does not expire on its own — it runs unless it is suspended or cancelled by SEBI.

The stockbroker route. A SEBI registered stockbroker can become a depository participant provided stock broker shall have a net worth of rupees three crores {within one year of the date of notification of the Securities and Exchange Board of India (Depositories and Participants) (Amendment) Regulations, 2022}, which shall be increased to rupees five crores {within two years of the date of notification of the... (Amendment) Regulations, 2022}.

Three crore within one year, five crore within two.

And a further route: a self-clearing member fulfilling the net worth requirements as provided under the Securities and Exchange Board of India (Stock Brokers) Regulations, 1992 shall also be eligible to register as a depository participant.

Two continuing conditions and a character test. Depository participant has to fulfil the criteria of fit and proper person for SEBI to grant registration · Depository participants shall always comply with the conditions of registration · Depository participants shall always comply with the Code of Conduct.

Note the word "always" — these are not entry tests but standing obligations, which is why the first review question is True: registration with SEBI is mandatory before functioning as a participant.

16.2 Rights and obligations

Basic Services Demat Account. The Depository Participants shall provide 'Basic Services Demat Account (BSDA)' facility in the manner prescribed by SEBI.

The agreement with the investor. A Depository Participant should enter into an agreement in the prescribed format (as specified in the Depository's Bye-laws) with a beneficial owner before acting as a depository participant on his behalf.

Before acting — the agreement precedes the service, and its format comes from the depository's bye-laws.

Segregation. A separate account should be maintained for each Beneficial Owner (BO) and the securities of each beneficial owner should be segregated.

Instructions. Transfer to and from the accounts of the BO should be made only on receipt of instructions from the beneficial owner and thereafter confirm the same to the beneficial owner.

Only on instructions, and with confirmation afterwards — the rule the Reliance Capital case turned on.

And the trail must exist: every entry in the BO's account shall be supported by electronic instructions or any other mode of instruction received from the beneficial owner.

Statements. Every depository participant shall provide statements of account to the beneficial owner in such form and in such manner and at such time as provided in the agreement with the beneficial owner.

Withdrawal. BO should be allowed to withdraw or transfer securities from its account in a manner as specified in the agreement with the BO.

Connectivity. Depository Participant should maintain continuous electronic means of communication with each depository for which it is a participant.

Internal controls. Adequate mechanism for the purposes of reviewing, monitoring and evaluating the internal accounting controls should be in place.

Three verbs — reviewing, monitoring and evaluating — which is the second review question: all of these.

Returns. Depository Participants should submit periodic returns to SEBI and Depository in the specified format specified by SEBI or bye-laws of the depository, as the case may be.

No delegation. Depository Participant should not delegate its functions to any other person without prior approval of the Depository.

The rule breached in Reliance Capital.

Dematerialisation timeline. In case of a request for dematerialization, Depository Participant should, within 7 days of receipt of security certificate, furnish the same to the Issuer, who then within 15 days shall cancel the security certificate and substitute in its records the name of the Depository as the registered owner and shall send the details of the same to the Depository and to every stock exchange where the security is listed.

Seven days for the participant, fifteen for the issuer.

Pledge requests. A Depository Participant, on receiving the request for pledge or hypothecation from a beneficial owner/client, shall after satisfaction that the securities are available for pledge or hypothecation, forward the application to the Depository after necessary notings.

And a standing obligation: the depository participant shall ensure compliance with the Investor Charter specified by the Board from time to time.

16.2.1 Records of services

Depository participants should maintain the following records:

Records of all transactions entered into with the Depository and with clients (beneficial owners).

Details of securities dematerialized and rematerialized on behalf of clients with whom it has entered into an agreement.

Records of instructions received from clients and statements of account provided to clients.

Records of approval, notice, entry and cancellation of pledge or hypothecation, as the case may be.

Four heads — transactions, demat and remat, instructions and statements, and the pledge cycle.

How they must be kept.

Preserved by the Depository Participant for a minimum of 8 years. However, if any enforcement agency has taken a copy of any documents and records, then the originals of such records (whether electronic or physical) should be maintained for such a period till the trial or investigation proceedings are over.

Eight years ordinarily; longer where an investigation is running.

Maintained separately for each Depository, if a Depository Participant enters into an agreement with more than one Depository.

Reconciled by the Depository Participant with the Depository on a daily basis.

Daily — the third review question.

And two more: the location of the records and documents should be intimated to SEBI, and where records are kept electronically, the depository participant should ensure that the integrity of the data processing systems is maintained and take adequate precautions against the records being lost, destroyed or tampered with and in the event of loss or destruction, ensure the availability of sufficient back up of records at all times at a different place.

Backup at a different place — geography matters in a disaster.

Finally: a depository participant should make available all records to the depository for inspection matters relating to the transfer of securities, maintenance of records of holders, handling of physical securities.

16.2.2 to 16.2.5 Grievances, advice, compliance officer and inspection

Grievances. Depository Participant should redress the grievances of the investors promptly but not later than 21 calendar days from the receipt of grievance in such manner as may be specified by SEBI.

Twenty-one calendar days — as for stockbrokers, portfolio managers, merchant bankers and bankers to an issue.

Investment advice. A depository participant or any of its employees shall not render directly or indirectly, any investment advice about any security in the publicly accessible media, whether real-time or non-real-time, unless disclosure of his interest including a long or short position in the said security has been made while rendering such advice.

And where the firm advises: he shall also disclose the interest of his dependent family members and the employer including their long or short position in the said security while rendering such advice.

Compliance officer. A depository participant shall appoint a compliance officer, who shall be responsible for monitoring the compliance of the Act, rules and regulations, notifications, guidelines, instructions etc. issued by SEBI or the central government and for redress of investor grievances. The Compliance Officer should immediately and independently report to SEBI any non-compliance observed by him.

Plus a periodic report: the compliance officer shall submit a report of any non-compliance of the Act, the Depositories Act, 1996, rules, regulations, circulars or directions issued thereunder and for the redressal of investors' grievances, to the Board on a quarterly basis in the manner as may be specified by the Board.

Immediate reporting for a breach, quarterly reporting as a matter of course.

Inspection. It shall be the duty of the depository participant whose affairs are being inspected or investigated to produce to the inspecting authority such books, accounts, securities, records and other documents in its custody or control and furnish him with such statements and information relating to his activities within a specified time period as the inspecting officer may specify.

16.3 Action in case of default

A depository or a depository participant who –

contravenes any of the provisions of the SEBI Act, the Depositories Act, the bye-laws, agreements or SEBI (Depositories and Participants) Regulations;

fails to furnish any information relating to its activity as a depository or participant as required under these regulations;

does not furnish the information called for by SEBI under the Depositories Act or furnishes false or misleading information;

does not co-operate in any inspection or investigation or enquiry conducted by SEBI;

fails to comply with any direction of SEBI issued under regulation 18 of the Depositories Act;

fails to pay the annual fee;

shall be dealt with in the manner provided under Chapter V of the SEBI (Intermediaries) Regulations, 2008.

Six grounds, one procedure — and note the third: furnishing false or misleading information is as much a default as furnishing none.

16.3.1 Creating a pledge or hypothecation

The Depository within 15 days from receipt of the application, shall after concurrence of the pledgee through its participant, create and record the pledge and send intimation of the same to the participants of the pledgor and the pledgee.

If the Depository does not create the pledge, it shall send along the with the reasons an intimation to the participants of the pledger and the pledgee.

Fifteen days, and reasons if refused.

Invocation. Basis the provision of pledge document, the pledgee may invoke the pledge and, on such invocation, the depository shall register the pledgee as the beneficial owner of such securities, amend its record and send intimation to participants, who in turn would intimate the pledgor and pledgee.

On invocation the pledgee becomes the beneficial owner — the entry is not merely noted, it is transferred.

**And: the above applies mutatis mutandis in case of hypothecation.

The participant's own step comes earlier. On receiving a request, it shall after satisfaction that the securities are available for pledge or hypothecation, forward the application to the Depository after necessary notings — it verifies availability, it does not create the pledge itself.

16.4 Code of conduct

The third schedule of the SEBI (Depositories and Participants) Regulations 2018 prescribes the Code of Conduct for Participants.

The core duties. A Participant shall make all efforts to protect the interests of investors, and shall always endeavour to – render the best possible advice to the clients having regard to the clients' needs and the environments and his own professional skills; ensure that all professional dealings are affected in a prompt, effective and efficient manner; inquiries from investors are adequately dealt with; grievances of investors are redressed without any delay.

Integrity: a Participant shall maintain high standards of integrity in all its dealings with its clients and other intermediaries, in the conduct of its business.

Promptness in the operational core: a Participant shall be prompt and diligent in the opening of a beneficial owner account, dispatch of the Dematerialization Request Form (DRF), Rematerialisation Request Form (RRF) and execution of Debit Instruction Slip and in all the other activities undertaken by him on behalf of the beneficial owners.

Complaints: a Participant shall endeavour to resolve all the complaints against it or in respect of the activities carried out by it as quickly as possible and not later than one month of receipt.

Charges: a Participant shall not increase charges / fees for the services rendered without proper advance notice to the Beneficial Owners.

Which is the fourth review question — True.

Market conduct: no unfair competition, which is likely to harm the interests of other Participants or investors or is likely to place such other Participants in a disadvantageous position · no exaggerated statement whether oral or written to the clients either about its qualifications or capability to render certain services or about its achievements in regard to services rendered to other clients · and no divulging to other clients, press or any other person any information about its clients which has come to its knowledge except with the approval / authorization of the clients or when it is required to disclose the information under the requirements of any Act, Rules or Regulations.

Towards the regulator: co-operate with SEBI as and when required · maintain the required level of knowledge and competency and comply with the award of the Ombudsman passed under SEBI (Ombudsman) Regulations, 2003 · make no untrue statement or suppress any material fact in any documents, reports, papers or information furnished to SEBI · not neglect or fail or refuse to submit to SEBI or other agencies with which it is registered, such books, documents, correspondence, and papers · and ensure SEBI is promptly informed about any action, legal proceedings etc., initiated against it in respect of material breach or non-compliance.

Operational discipline — three clauses that are peculiar to this intermediary.

A Participant shall maintain a proper inward system for all types of mail received in all forms.

A Participant shall follow the maker-checker concept in all of its activities to ensure the accuracy of the data and as a mechanism to check unauthorized transactions.

A Participant shall take adequate and necessary steps to ensure that continuity in data and record-keeping is maintained and that the data or records are not lost or destroyed. It shall also ensure that for electronic records and data, up-to-date backup is always available with it.

Maker-checker is the heart of it — one person enters, another verifies, so that no single individual can move securities alone.

Governance: provide adequate freedom and powers to its compliance officer for the effective discharge of his duties · ensure satisfactory internal control procedures... as well as adequate financial and operational capabilities which can be reasonably expected to take care of any losses arising due to theft, fraud and other dishonest acts, professional misconduct or omissions · be responsible for the acts or omissions of its employees and agents in respect of the conduct of its business · ensure that the senior management, particularly decision-makers have access to all relevant information about the business on a timely basis · and ensure that good corporate policies and corporate governance are in place.

Case 16.1 — SEBI v Reliance Capital Ltd

The facts. Inspection was conducted of RCL for period April 2010 - March 2012 wherein majority period pertained to DP activities carried out by RCL before DP functions were transferred to Reliance Securities Ltd (RSL).

From the records it was established that RCL delegated its DP functions to RSL (prior to approval from depositories for transfer of DP operations).

And the rule: in terms of regulation 52 of the DP Regulations, the DPs are restricted from delegating their functions as a participant to any other person, without the prior approval of the depository. RCL have violated the provisions of regulation 52 of DP Regulations and clause 2 of the Code of the Conduct.

The second charge concerned powers of attorney. The complaints were received at the DP's end on or after December 2010. Further... the PoA had to be modified as mandated vide SEBI circulars dated April 23, 2010 and August 31, 2010 to be implemented by September 01, 2010. It is alleged that the authority/powers granted under PoA were utilized to debit shares from the client's Demat account to cover debit in a trading ledger which would not have been the case had the PoA been suitably amended as per indicated timeline of the circulars.

Shares taken from a demat account to cover a trading-ledger debit — a use of the power of attorney the circulars were designed to stop.

The findings. An administrating warning was issued by SEBI vide letter dated March 21, 2014, to the RCL for the conduct which were rectifiable in nature and mainly on (a) No email id was specifically marked for DP related complaints, (b) Mismatch in a number of complaints submitted to SEBI vide pre-inspection questionnaire and CDSL vide Investor grievance reports and (c) the Wrong classification of complaints. The adjudication proceedings are in addition to and not in duplication of the charges for which Administrative Warning was issued.

On the transfers: as per regulation 42(2) and 42(3) RCL was obligated to transfer securities to or from beneficial owners account only on receipt of instruction from the beneficial owner... RCL failed to provide any receipt of instruction (electronic or otherwise). Therefore, RCL has violated the provisions of regulation 42(2) and 42(3) of DP Regulations and clauses 2 and 4 of the Code of the Conduct.

No instruction on record means no authority — the burden is on the participant to produce it.

And on the power of attorney: complaints would not have occurred in the first place if the RCL had revoked the PoA and implemented the circular. The circulars relate to the execution of PoA by the client in favour of stockbroker & DP, and same were issued in the interest of the investors and to protect them from any misuse of the clauses under PoA. Any non-adherence of the same cannot be considered as mere technical omission.

Not a mere technical omission — the sentence to remember.

**Order: consolidated monetary penalty of Rs 1 lakh on RCL.

The chapter's review questions confirm that it is True that an entity must be registered with SEBI as a depository participant before functioning as one; that the internal accounting controls mechanism must provide for reviewing, monitoring and evaluating — all of these; that records must be reconciled with the depository on a daily basis; and that it is True that a participant may not increase charges or fees without proper advance notice to beneficial owners.

Think of it like this

No instruction, no transfer — and the participant must prove it

One rule sits at the centre of this chapter, and the Reliance Capital case shows what happens when it is broken.

Transfer to and from the accounts of the BO should be made only on receipt of instructions from the beneficial owner and thereafter confirm the same to the beneficial owner.

Two limbs — an instruction before, a confirmation after.

And the record is not optional: every entry in the BO's account shall be supported by electronic instructions or any other mode of instruction received from the beneficial owner.

Every entry. Which is why one of the four record heads is records of instructions received from clients and statements of account provided to clients, kept for a minimum of 8 years.

In the case, the participant could not produce them. As per regulation 42(2) and 42(3) RCL was obligated to transfer securities to or from beneficial owners account only on receipt of instruction from the beneficial owner. As alleged in the SCN and more specifically in para 5 of this order, RCL failed to provide any receipt of instruction (electronic or otherwise).

The burden fell on the participant — the absence of a record was itself the violation, of regulation 42(2) and 42(3) of DP Regulations and clauses 2 and 4 of the Code of the Conduct.

What the shares were used for made it worse. The authority/powers granted under PoA were utilized to debit shares from the client's Demat account to cover debit in a trading ledger — the client's securities applied to the client's broking dues, under a power of attorney the SEBI circulars of April 23, 2010 and August 31, 2010 required to be narrowed by September 01, 2010.

And SEBI refused to treat the delay as paperwork: the circulars were issued in the interest of the investors and to protect them from any misuse of the clauses under PoA. Any non-adherence of the same cannot be considered as mere technical omission.

The operational answer is in the code of conduct — the maker-checker concept in all of its activities to ensure the accuracy of the data and as a mechanism to check unauthorized transactions.

Seven days, fifteen days, fifteen days — three timelines to keep apart

The Regulations use similar-looking periods for very different things.

Dematerialisation — 7 days then 15 days. In case of a request for dematerialization, Depository Participant should, within 7 days of receipt of security certificate, furnish the same to the Issuer, who then within 15 days shall cancel the security certificate and substitute in its records the name of the Depository as the registered owner and shall send the details of the same to the Depository and to every stock exchange where the security is listed.

The participant has seven days; the issuer has fifteen. And note what the issuer actually does — cancels the certificate and puts the name of the Depository as the registered owner, exactly as the Depositories Act contemplates.

Pledge creation — 15 days. The Depository within 15 days from receipt of the application, shall after concurrence of the pledgee through its participant, create and record the pledge and send intimation of the same to the participants of the pledgor and the pledgee.

Same number, different actor and different event.

Rematerialisation runs the other way, under the Depositories Act: on opting out, the issuer shall issue new certificates to the beneficial owner within thirty days of the receipt of information from the depository.

Two more clocks are worth adding.

Grievances — 21 calendar days. The participant should redress the grievances of the investors promptly but not later than 21 calendar days from the receipt of grievance.

Complaints under the code — one month. A participant shall endeavour to resolve all the complaints against it or in respect of the activities carried out by it as quickly as possible and not later than one month of receipt.

And two continuous obligations that have no clock at all — continuous electronic means of communication with each depository, and reconciliation of records with the depository on a daily basis.

Daily reconciliation is the safety net. A wrongly moved holding shows up within one day, not at year end.

How a pledge is created, and what invocation does

Three parties act in sequence, and each has a defined part.

The participant checks and forwards. A Depository Participant, on receiving the request for pledge or hypothecation from a beneficial owner/client, shall after satisfaction that the securities are available for pledge or hypothecation, forward the application to the Depository after necessary notings.

It verifies availability; it does not create the pledge.

The depository creates it. The Depository within 15 days from receipt of the application, shall after concurrence of the pledgee through its participant, create and record the pledge and send intimation of the same to the participants of the pledgor and the pledgee.

Note the pledgee's concurrence — routed through its participant, so both sides are recorded in the system before any charge exists.

Refusal must be explained. If the Depository does not create the pledge, it shall send along the with the reasons an intimation to the participants of the pledger and the pledgee.

Then invocation, which is the striking step. Basis the provision of pledge document, the pledgee may invoke the pledge and, on such invocation, the depository shall register the pledgee as the beneficial owner of such securities, amend its record and send intimation to participants, who in turn would intimate the pledgor and pledgee.

The pledgee becomes the beneficial owner — not a noted chargeholder but the owner of record in the depository system, with all the rights and liabilities that carries under the Depositories Act.

Which is why the paper trail matters so much. One of the four record heads a participant must keep is records of approval, notice, entry and cancellation of pledge or hypothecation, as the case may be, preserved for a minimum of 8 years.

And hypothecation follows the same path: the above applies mutatis mutandis in case of hypothecation.

Karvy, in the broking chapter, is the cautionary tale on the other side — pledges created over client securities without authority were held unauthorised and invalid.

Maker-checker, inward mail and backup — the operational clauses

Most codes of conduct are about integrity and disclosure. The participant's code has three clauses that are pure operations, and they exist because this intermediary moves securities on instructions.

A Participant shall maintain a proper inward system for all types of mail received in all forms.

All forms — physical and electronic. An instruction that arrives and is not logged cannot be acted on properly, and its absence cannot be proved later.

A Participant shall follow the maker-checker concept in all of its activities to ensure the accuracy of the data and as a mechanism to check unauthorized transactions.

Two purposes in one clause — accuracy, and the prevention of unauthorised transactions. One person enters an entry, a different person verifies it, so no single employee can move a client's securities.

A Participant shall take adequate and necessary steps to ensure that continuity in data and record-keeping is maintained and that the data or records are not lost or destroyed. It shall also ensure that for electronic records and data, up-to-date backup is always available with it.

The Regulations say the same in the records section, and add a location: where records are electronic, the participant must ensure that the integrity of the data processing systems is maintained and take adequate precautions against the records being lost, destroyed or tampered with and in the event of loss or destruction, ensure the availability of sufficient back up of records at all times at a different place.

At a different place — a backup in the same building is no backup at all.

Two more operational duties sit in the obligations section. Depository Participant should maintain continuous electronic means of communication with each depository for which it is a participant, and adequate mechanism for the purposes of reviewing, monitoring and evaluating the internal accounting controls should be in place.

Reviewing, monitoring and evaluating — three distinct activities, which is why the second review question answers all of these.

And the governance clause backs it up: the participant must have satisfactory internal control procedures in place as well as adequate financial and operational capabilities which can be reasonably expected to take care of any losses arising due to theft, fraud and other dishonest acts, professional misconduct or omissions.

What Reliance Capital was penalised for

Three distinct failures, and one sentence about how SEBI viewed them.

Delegation without approval. From the records it was established that RCL delegated its DP functions to RSL (prior to approval from depositories for transfer of DP operations) — and in terms of regulation 52 of the DP Regulations, the DPs are restricted from delegating their functions as a participant to any other person, without the prior approval of the depository.

The Regulations state it plainly elsewhere too: Depository Participant should not delegate its functions to any other person without prior approval of the Depository.

Note that the transfer did eventually get approval — the violation was doing it first.

Transfers without instructions. As per regulation 42(2) and 42(3) RCL was obligated to transfer securities to or from beneficial owners account only on receipt of instruction from the beneficial owner... RCL failed to provide any receipt of instruction (electronic or otherwise).

Misuse of the power of attorney. The SEBI circulars of April 23, 2010 and August 31, 2010, to be implemented by September 01, 2010, required powers of attorney in favour of a stockbroker and DP to be narrowed. RCL did not comply, and the authority/powers granted under PoA were utilized to debit shares from the client's Demat account to cover debit in a trading ledger which would not have been the case had the PoA been suitably amended.

SEBI's characterisation is the part worth memorising: the circulars were issued in the interest of the investors and to protect them from any misuse of the clauses under PoA. Any non-adherence of the same cannot be considered as mere technical omission.

A separate, earlier response dealt with the smaller failings. An administrating warning of March 21, 2014 covered rectifiable conduct — no email id was specifically marked for DP related complaints, a mismatch in a number of complaints submitted to SEBI vide pre-inspection questionnaire and CDSL vide Investor grievance reports, and the wrong classification of complaints — and the later proceedings were in addition to and not in duplication of those charges.

Order: a consolidated monetary penalty of Rs 1 lakh.

Key terms in this chapter

Action in case of default
A depository or participant which contravenes the SEBI Act, the Depositories Act, the bye-laws, agreements or the Depositories and Participants Regulations; fails to furnish information relating to its activity required under the Regulations; does not furnish information called for by SEBI under the Depositories Act or furnishes false or misleading information; does not cooperate in any inspection, investigation or enquiry conducted by SEBI; fails to comply with any direction of SEBI issued under regulation 18 of the Depositories Act; or fails to pay the annual fee, is dealt with in the manner provided under Chapter V of the SEBI (Intermediaries) Regulations, 2008.
Agreement with the beneficial owner
A depository participant must enter into an agreement in the prescribed format, as specified in the depository's bye-laws, with a beneficial owner before acting as a depository participant on his behalf. Statements of account are provided in the form, manner and at the times provided in that agreement, and the beneficial owner must be allowed to withdraw or transfer securities from the account in the manner specified in it.
Basic Services Demat Account
Depository participants must provide the Basic Services Demat Account facility in the manner prescribed by SEBI.
Code of conduct — duties to investors and clients
A participant must make all efforts to protect investors' interests; endeavour to render the best possible advice having regard to clients' needs, the environment and its own professional skills, to effect all professional dealings promptly, effectively and efficiently, to deal adequately with inquiries from investors and to redress grievances without delay; maintain high standards of integrity in all dealings with clients and other intermediaries; be prompt and diligent in opening a beneficial owner account, dispatching the dematerialisation and rematerialisation request forms and executing debit instruction slips; resolve complaints as quickly as possible and not later than one month of receipt; not increase charges or fees without proper advance notice to beneficial owners; avoid unfair competition harming other participants or investors; make no exaggerated statements about its qualifications, capability or achievements; and not divulge information about clients to other clients, the press or anyone else except with the clients' approval or where required by law.
Code of conduct — duties towards SEBI
A participant must cooperate with SEBI as and when required; maintain the required level of knowledge and competency and abide by the Act, rules, regulations, circulars and directions of SEBI, complying also with awards of the Ombudsman under the SEBI (Ombudsman) Regulations, 2003; make no untrue statement or suppress any material fact in documents, reports, papers or information furnished to SEBI; not neglect, fail or refuse to submit to SEBI or other agencies with which it is registered such books, documents, correspondence and papers as may be demanded; and ensure SEBI is promptly informed of any action or legal proceedings initiated against it for material breach or non-compliance of any law, rules, regulations or directions of SEBI or another regulatory body.
Code of conduct — operational and governance duties
A participant must maintain a proper inward system for all types of mail received in all forms; follow the maker-checker concept in all its activities to ensure accuracy of data and to check unauthorised transactions; take adequate steps to ensure continuity in data and record-keeping so that data and records are not lost or destroyed, with up-to-date backup always available for electronic records; provide adequate freedom and powers to its compliance officer; ensure satisfactory internal control procedures and adequate financial and operational capabilities to take care of losses from theft, fraud and other dishonest acts, professional misconduct or omissions; be responsible for the acts or omissions of its employees and agents in the conduct of its business; ensure that senior management, particularly decision-makers, have timely access to all relevant information; and ensure good corporate policies and corporate governance are in place.
Compliance officer of a participant
A depository participant must appoint a compliance officer responsible for monitoring compliance with the Act, rules, regulations, notifications, guidelines and instructions issued by SEBI or the Central Government, and for redressal of investor grievances. The compliance officer must report any non-compliance immediately and independently to SEBI, and must submit a report on non-compliance with the Act, the Depositories Act, 1996, rules, regulations, circulars or directions, and on redressal of investors' grievances, to SEBI on a quarterly basis in the manner specified.
Creation of a pledge or hypothecation
On receiving a request for pledge or hypothecation from a beneficial owner, the participant satisfies itself that the securities are available and forwards the application to the depository after the necessary notings. The depository, within fifteen days of receipt of the application and after concurrence of the pledgee through its participant, creates and records the pledge and intimates the participants of the pledgor and the pledgee; if it does not create the pledge it sends an intimation with reasons to both participants. The same applies mutatis mutandis to hypothecation.
Dematerialisation timeline
On a request for dematerialisation the depository participant must, within seven days of receipt of the security certificate, furnish it to the issuer, who must within fifteen days cancel the certificate, substitute in its records the name of the depository as registered owner, and send the details to the depository and to every stock exchange where the security is listed.
Inspection obligations
It is the duty of a depository participant whose affairs are being inspected or investigated to produce to the inspecting authority such books, accounts, securities, records and other documents in its custody or control, and to furnish such statements and information relating to its activities within the time the inspecting officer specifies.
Investment advice by a participant
A depository participant or any of its employees may not render, directly or indirectly, any investment advice about a security in publicly accessible media, whether real-time or non-real-time, unless disclosure of his interest, including a long or short position in that security, has been made while rendering the advice. Where the participant renders such advice, it must also disclose the interest of dependent family members and of the employer, including their long or short positions.
Invocation of a pledge
Based on the provisions of the pledge document the pledgee may invoke the pledge, and on such invocation the depository registers the pledgee as the beneficial owner of the securities, amends its records and intimates the participants, who in turn intimate the pledgor and the pledgee.
Operational obligations of a participant
It must maintain continuous electronic means of communication with each depository of which it is a participant; have an adequate mechanism for reviewing, monitoring and evaluating internal accounting controls; submit periodic returns to SEBI and the depository in the specified format; not delegate its functions to any other person without the prior approval of the depository; and ensure compliance with the Investor Charter specified by SEBI from time to time.
Preservation and reconciliation of records
Records must be preserved for a minimum of eight years, and where an enforcement agency has taken a copy of any document or record, the originals, whether electronic or physical, must be maintained until the trial or investigation proceedings are over. They must be maintained separately for each depository where the participant has agreements with more than one, reconciled with the depository on a daily basis, and their location intimated to SEBI. Where records are kept electronically, the participant must maintain the integrity of the data processing systems, take adequate precautions against records being lost, destroyed or tampered with, and ensure sufficient backup is available at all times at a different place. All records must be made available to the depository for inspection of matters relating to transfer of securities, maintenance of records of holders and handling of physical securities.
Records of services
A participant must maintain records of all transactions entered into with the depository and with clients; details of securities dematerialised and rematerialised on behalf of clients with whom it has an agreement; records of instructions received from clients and statements of account provided to clients; and records of approval, notice, entry and cancellation of pledge or hypothecation.
Redressal of investor grievances
A depository participant must redress investors' grievances promptly and not later than twenty-one calendar days from receipt of the grievance, in such manner as SEBI may specify.
Registration of a depository participant
Participants must be registered with SEBI, and the application for registration is routed through the depository concerned. The certificate of registration granted is valid unless suspended or cancelled by SEBI. A SEBI-registered stockbroker may become a depository participant provided it has net worth of rupees three crore within one year of notification of the 2022 Amendment Regulations, rising to rupees five crore within two years; a self-clearing member fulfilling the net worth requirements of the Stock Brokers Regulations is also eligible. The participant must meet the fit and proper person criteria and must at all times comply with the conditions of registration and the code of conduct.
Reliance Capital case
SEBI inspected the company for April 2010 to March 2012, most of which covered its depository participant activities before those functions were transferred to a group company. It found that the company had delegated its DP functions to that group company before the depositories approved the transfer, violating regulation 52 and clause 2 of the code of conduct; that it had transferred securities to or from beneficial owners' accounts without producing any receipt of instruction, electronic or otherwise, violating regulations 42(2) and 42(3) and clauses 2 and 4 of the code; and that it had not amended powers of attorney as required by SEBI circulars of 23 April 2010 and 31 August 2010 to be implemented by 1 September 2010, the powers under those documents having been used to debit shares from clients' demat accounts to cover debits in trading ledgers. SEBI held that non-adherence to those circulars, issued in investors' interest to protect them from misuse of power of attorney clauses, could not be considered a mere technical omission. An administrative warning of 21 March 2014 had already dealt with rectifiable failings — no email id marked for DP complaints, a mismatch in complaint numbers reported to SEBI and CDSL, and wrong classification of complaints — and the adjudication was in addition to, not in duplication of, those charges. A consolidated monetary penalty of Rs. 1 lakh was imposed.
Segregation and instruction-based transfers
A separate account must be maintained for each beneficial owner and the securities of each beneficial owner must be segregated. Transfers to and from a beneficial owner's account may be made only on receipt of instructions from the beneficial owner, and must be confirmed to him afterwards. Every entry in a beneficial owner's account must be supported by electronic instructions or another mode of instruction received from the beneficial owner.
Source of the participant's obligations
The relationship between depository participants and the depository is governed by an agreement between the two made under the Depositories Act, 1996, the SEBI (Depositories and Participants) Regulations, 2018 and the bye-laws of the depository. Before commencing business as a depository participant, an entity must be registered with SEBI as such.

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Original explanatory writing based on the official NISM workbook for Series III-A, which is published and copyrighted by NISM. Check figures against the current edition at nism.ac.in.

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