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NISM Series XXI-B · Chapter 14: Behavioural Finance

L1 · Foundation

Behavioural Finance — the investor is not a calculator

How behavioural finance differs from standard finance, bounded rationality and prospect theory, emotional biases versus cognitive errors, fusion investing, and how biases explain anomalies, bubbles and crashes.

13 min read · Worth 3% of the paper · Written from pages 241–250 of the official NISM workbook · Updated 17 September 2026

What behavioural finance studies

Behavioural finance is the study of how psychology influences the behaviour of market participants, individually and in groups, and the effect this has on markets. It is part of behavioural economics, and it tries to explain the gaps and market anomalies that standard finance cannot.

The assumptions of standard finance

Standard finance models assume that investors:

  • are rational.
  • are risk averse.
  • are self-interested utility maximisers.
  • update beliefs as new information comes in.
  • have access to all available information.

Real investors look very different. The workbook's everyday examples:

  • They hold concentrated portfolios instead of diversifying.
  • They swing between greed and fear instead of making rational risk-return choices.
  • They credit their own skill for wins that were really randomness.
  • They confuse a good company with a good stock.
  • They prefer domestic companies — home bias — because familiarity makes the risk feel lower.

Standard finance vs behavioural finance

Standard financeBehavioural finance
Economics at the corePsychology at the core
Investors are rational and process information without bias; the EMH describes random price movementBiases guide investments; new information is seen through the same lens; herd mentality causes sharp movements
Decisions are rule-driven and consistent across scenariosDecisions are inconsistent, shaped by experience, recency or loss aversion
Risk-return trade-off is the foundationLoss aversion is the basis, making investors oversensitive to losses
Decisions are rational, based on detailed analysisDecisions are ad hoc, based on thumb rules

Nobel laureates Daniel Kahneman (2002) and Richard Thaler (2017) are credited with bringing behavioural finance to the forefront and trying to integrate it with standard finance.

How people actually decide

Bounded rationality — Herbert Simon (1978)

Most investors have limited time, limited information, or limited ability to process complex information. Faced with many options, they get confused and settle on one that seems good enough, found through quick thumb rules. Instead of optimising, they "satisfice" — a blend of satisfactory and sufficient.

Three steps:

  1. Process only the information that is manageable.
  2. Apply rules of thumb or quick approaches.
  3. Choose a satisficing solution.

Crucially, bounded rationality is not irrational decision-making. It is rational decision-making under boundary conditions. It sits between rationality (processing everything for the optimal answer) and intuition (experience).

Nobel laureate Herbert Simon (1978) is credited with the concept.

Prospect theory — Kahneman and Tversky (1979)

Prospect theory describes how people choose between risky alternatives and how they evaluate potential gains and losses. It considers how prospects are perceived depending on their framing, how gains and losses are evaluated, and how uncertain outcomes are weighted.

Choices happen in two phases:

  1. Framing (editing) phase — heuristics are used for a preliminary analysis of the prospects.
  2. Evaluation phase — the edited prospects are evaluated and the one with the highest perceived value is chosen.

The three premises:

  • Choices are evaluated relative to a reference point (the person's well-being).
  • People are risk-averse about gains (they realise them early) but risk-seeking about losses (they hold on longer).
  • Monetary losses hurt more than monetary gains.

Biases: two families

Biases are how people process information through their experiences and preferences. It is impossible to be unbiased, but discipline and checklists help mitigate them. Investing biases fall into two categories:

Emotional biasesCognitive errors
Based onFeelings or emotions, arising spontaneously from deep-rooted experienceFaulty cognitive reasoning — statistical, information-processing or memory errors
NatureNot "errors" as such — they have a protective element, choosing what feels suitable and comfortableShort-cuts that avoid the pain of analysis, and can be factually incorrect
Can vigilance help?HarderPeople are less likely to make cognitive errors if they stay vigilant
Examples in workbookLoss aversion, stereotyping, overconfidence, endowment, status quo (with regret aversion)Mental accounting, framing, anchoring

Emotional biases

Loss aversion

People take chances to avoid losses but won't take chances with certain gains. Losses are significantly more powerful than gains.

Shefrin and Statman (1985) named the disposition effect: holding losers too long and selling winners too early. In their words, "people dislike incurring losses much more than they enjoy making gains, and people are willing to gamble in the domain of losses", so "investors will hold onto stocks that have lost value and will be eager to sell stocks that have risen in value."

Stereotyping

Under uncertainty, investors look for representative characteristics and decide based on the general perception of them. Example: believing a high-profile manager means a better-managed company and therefore a good investment.

Overconfidence

Unwarranted faith in one's own intuition, judgement and abilities. Most people rate themselves better than average. It intensifies with self-attribution bias — people "confuse brains with a bull market". Overconfidence leads to underestimating losses, blurs skill and luck, and feeds on itself through a feedback loop.

Visible as: portfolio concentration, sector or country bias, excessive trading, and sticking with loss-making stocks in sectors the investor thinks they know well.

Endowment bias

People value an asset more when they own it than when they don't. The investor believes her stocks are more valuable and the market will eventually recognise it. Two attributes: valuing ownership and loss aversion. Classic sign: inherited stocks are rarely sold, even when they do not fit the strategy.

Status quo bias and regret aversion

Wanting to avoid regret, a person takes no decision at all and keeps the status quo. It is closely linked to regret aversion — avoiding action for fear it will turn out badly.

Regret has two dimensions:

  • Error of commission — regret over actions taken.
  • Error of omission — regret over actions not taken.

Regret from commission is more intense than from omission, so people prefer the status quo. Complexity can also cause it. Richard Thaler showed that a simple nudge got employees to enrol in pension plans that had poor enrolment purely because of status quo bias.

Cognitive errors

Mental accounting — Richard Thaler (1999, per the workbook)

People treat equal sums of money differently depending on which mental account they sit in — the money's origin and intended use — instead of seeing the bottom line. Money is fungible (interchangeable, with no labels), but mental accounts make it feel non-fungible.

Effects:

  • More risk taken with windfalls or lottery winnings.
  • Non-regular income (bonus, tax refund) spent extravagantly compared with salary.
  • Separate buckets — retirement, children's education, marriage — lead to asset choices per bucket that a whole-portfolio view would have avoided.

Thaler's advice: treat all money the same, regardless of origin or use.

Framing

A person answers the same question differently depending on how it is asked. Two types in the workbook:

  • Risky choice framing — "risk of losing 10 out of 100 lives" vs "opportunity to save 90 out of 100 lives".
  • Attribute framing — a product that is "0% fat" vs "100% fat free".

The outcomes are identical, yet most people chose the second option in both. Investors must watch for framing when filling risk tolerance questionnaires (it can distort asset allocation) and when evaluating portfolio performance.

Anchoring

Relying heavily on pre-existing information — the anchor — so that everything after is seen in its light. Examples: the first price mentioned in a negotiation becomes the anchor; judging where a stock's price could go based on its past performance.

Fusion investing

Fusion investing combines fundamental analysis with behavioural finance. Fundamentals say price is the discounted value of future cash flows; yet short-term prices are volatile, driven by collective behaviour.

Benjamin Graham, father of value investing: "in the short run the market is a voting machine, and in the long run it is a weighing machine." Fusion investing integrates both machines — value-growth from fundamentals and momentum from behavioural finance.

Three steps:

  1. Value screen — stocks showing promise on P/E, P/BV, P/S.
  2. Fundamental strength filter — profitability, leverage and efficiency (e.g. Piotroski score), historical and forecast.
  3. Momentum filter — stocks in a price uptrend.

What survives step 3 goes into the portfolio. Caveats: market data is insufficient to prove it conclusively; momentum is short-term, so it needs more frequent rebalancing than value-growth factors, which makes transaction costs and taxation critical.

The Piotroski score runs 0 to 9 across nine criteria of financial strength; 9 is best, 0 worst. It was devised by Joseph Piotroski, an accounting professor at Chicago.

Biases, anomalies, bubbles and crashes

Anomalies

A market anomaly is a departure of price from its expected value given fundamentals — a price change not explained by current or newly released information. Actual returns deviating from CAPM or other models are anomalies. They appear, disappear and reappear quite randomly; some vanish as people exploit them, others persist.

Biases create them. Overconfidence makes investors underestimate risk. Self-attribution makes them credit themselves for success and blame others for failure, seek confirming information and trade too often. The disposition effect explains momentum in prices.

Bubbles

Charles Kindleberger, in "Manias, Panics and Crashes" (1978), describes a bubble as a sharp, continuous rise in price where the early rise creates expectations of further rises, attracting speculators who want trading profits rather than long-term investment. In his view psychology is as important as finance and economics.

Why don't arbitrageurs stop bubbles? They suffer a synchronisation problem (coordinating their selling) and have different incentives to time the market — so bubbles persist longer.

Examples: Dutch Tulip mania of the 1630s, the South Sea Bubble and the Tech bubble of 2000. Kindleberger notes that Isaac Newton rode the South Sea Bubble in 1720: he got out at £7,000 after a profit of £3,500, re-entered, and ended up losing £20,000. His verdict: "I can calculate the motions of heavenly bodies, but not the madness of people."

Note: the workbook dates the South Sea Bubble as 1729–30 in one sentence and places Newton's South Sea trading in 1720 in the next (Chapter 14, p. 248). Both appear in the text; the workbook does not reconcile them.

Bubbles often emerge during structural changes in productivity — railways, electricity, technology. They start with a justifiable price rise; early investors make high returns; new investors pile in; cheap borrowing fuels it; prices reach unrealistic levels and analysts produce "new age" theories to justify them.

Four potential causes:

CauseHow it feeds the bubble
LiquidityMoney chasing stocks lifts prices; cheap borrowing adds more; sellers reinvest elsewhere — a vicious cycle
Celebrity statusSelf-fulfilling; media promotes the cult (as with the tech boom), disconnecting price from value
MomentumInvestors extrapolate trends; widespread, it becomes herd trading that overwhelms rational contrarians
Illusion of controlFamiliarity, information access and active involvement make investors think they can forecast and exit before others

Keith Redhead (2008) — speculative bubbles are more likely where:

  • the proportion of inexperienced traders is high.
  • uncertainty about true value is high.
  • there is a small chance of a very large profit.
  • purchases can be financed by borrowing.
  • short selling is difficult.

Crashes

The same process in reverse — everyone sells at the same time. Negative news, a change of opinion, a liquidity crunch or a return to fundamental pricing makes every investor try to exit before anyone else, and that jostling produces the crash.

Think of it like this

The disposition effect is keeping the sour mangoes

A fruit seller buys two crates. One turns out sweet and sells fast at a good price — he happily sells it all by noon. The other is sour. Instead of cutting the price and clearing it, he keeps it for days, hoping someone will pay full price, while it rots.

Investors do this with shares. They sell winners early to lock in the pleasant feeling of a gain, and hold losers too long because selling makes the loss real. That is the disposition effect Shefrin and Statman described — and it follows directly from loss aversion: losses hurt more than gains please.

Mental accounting is the Diwali bonus envelope

A salaried employee in Lucknow watches every rupee of his monthly salary. Then his Diwali bonus arrives in a separate envelope — and he spends it on a new phone without a second thought.

A rupee in the bonus envelope buys exactly what a rupee of salary buys. Money is fungible. But the mind files it in a different mental account — "windfall" — and treats it more loosely. Thaler's advice is to ignore the envelope: treat all money the same, regardless of its origin or use.

Anchoring is the first price at a Sarojini Nagar stall

At a Delhi street market the shopkeeper says ₹1,500 for a jacket. You bargain hard and pay ₹800, feeling victorious. Your friend walked up to the next stall, where the opening price was ₹600, and paid ₹450 for the same jacket.

The first number became the anchor, and every later judgement was made relative to it. Investors do the same when they judge a stock by its past price — "it was ₹900 last year, so ₹600 is cheap" — without asking what the business is worth today.

Bounded rationality is choosing a restaurant on a highway

Driving from Pune to Mumbai, hungry, you do not read reviews of every dhaba on the expressway. You stop at the first clean place with a full parking lot. It may not be the best meal on the route, but it is good enough and you can decide in two minutes.

That is satisficing — satisfactory and sufficient. With limited time, information and processing ability, you use a thumb rule (full parking lot) instead of optimising. And note: this is not irrational — it is rational decision-making within boundaries.

Key terms in this chapter

Anchoring bias
Over-relying on pre-existing information so that later information is judged in its light.
Behavioural finance
The study of how psychology influences market participants individually and in groups, and its effect on markets. Part of behavioural economics.
Bounded rationality
Rational decision-making under limits of time, information and processing ability, which leads to satisficing rather than optimising. Credited to Herbert Simon (1978).
Bubble
Per Kindleberger, a sharp continuous price rise where early gains create expectations of more, drawing in speculators seeking trading profits.
Cognitive error
A statistical, information-processing or memory error from faulty reasoning; less likely if the person stays vigilant.
Disposition effect
Holding losing stocks too long and selling winning stocks too early. Proposed by Shefrin and Statman (1985).
Emotional bias
A bias arising spontaneously from feelings rooted in personal experience, often protective in nature.
Endowment bias
Valuing an asset more because you own it. Its two attributes are valuing ownership and loss aversion.
Error of commission
Regret over an action taken — felt more intensely than regret over an action not taken.
Framing bias
Answering the same question differently depending on how it is presented.
Fungibility
The fact that all money is interchangeable and has no labels.
Fusion investing
Combining fundamental value-growth analysis with behavioural momentum: screen for value, then fundamental strength, then momentum.
Home bias
Preferring domestic companies because familiarity makes the risk feel lower.
Illusion of control
Believing familiarity, information access or involvement lets you forecast prices and exit before others.
Loss aversion
Feeling losses significantly more strongly than equal gains, leading people to take chances to avoid losses but not with certain gains.
Market anomaly
A departure of a stock's price from its expected value given fundamentals, not explained by known or newly released information.
Mental accounting
Treating equal sums of money differently depending on their origin or intended use, instead of treating money as fungible.
Nudge
A simple change in how a choice is presented that overcomes inertia — Thaler's example raised pension plan enrolment.
Overconfidence bias
Unwarranted faith in one's own judgement and abilities, leading to concentration, excessive trading and underestimating losses.
Piotroski score
A score from 0 to 9 across nine criteria of a firm's financial strength, with 9 the best. Devised by Joseph Piotroski.
Prospect theory
Kahneman and Tversky's (1979) theory of choice under risk: choices are judged relative to a reference point, people are risk-averse in gains and risk-seeking in losses, and losses hurt more than gains.
Satisficing
Choosing an option that is satisfactory and sufficient instead of the optimal one.
Self-attribution bias
Taking credit for successes and blaming others for failures — "confusing brains with a bull market".
Standard finance
Finance theory built on economics, assuming investors are rational, risk averse, self-interested, update beliefs and have all information.
Status quo bias
Taking no decision to avoid possible regret, closely linked to regret aversion.
Stereotyping bias
Deciding based on general perceptions of representative characteristics.

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Original explanatory writing based on the official NISM workbook for Series XXI-B, which is published and copyrighted by NISM. Check figures against the current edition at nism.ac.in.

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