Online Dispute Resolution
Also written ODR · Online Dispute Resolution (ODR)
The route investors may take at any time; if chosen while a SCORES complaint is pending, the complaint is treated as disposed on SCORES.
This one is not written up yet
The definition above is the short version. A full explanation — how it works, a worked example and the exam traps — is still being written. In the meantime the chapter below covers it in context.
Written up from the same chapter
- Action Taken ReportThe reply an entity must upload on SCORES saying what it did about an investor complaint — it is routed straight to the complainant and starts the clock on their right to ask for a review.
- Basis riskThe risk left over after hedging, because the exposure and the contract used to hedge it do not move identically — in size, in expiry date, or in what they are written on.
- Cash BurnThe rate at which a start-up spends its cash — set against the money in the bank, it says how many months of runway are left before the next round has to close.
- CIV schemeA separate one-deal scheme of a Category I or II AIF through which accredited investors of that scheme co-invest alongside the fund in a single investee company, without a portfolio manager registration.
- Code of conductThe conduct obligations a broker accepts as a condition of registration — integrity, due skill and care, no manipulation, and a specific list of duties owed to the client and to other brokers.
- Compliance Test ReportThe annual self-certification an AIF manager prepares in SEBI's prescribed format, testing the fund against the AIF Regulations and routed through the sponsor and trustee for comment.
Where this is taught
- Series XIX-D · Chapter 10: Investment Process and Governance of Fundsintroduced here
- Series IV · Chapter 10: Code of Conduct and Investor Protection Measuresintroduced here
- Series XIX-C · Chapter 11: Investment Strategies, Investment Process and Governance of Fundsintroduced here
- Series III-A · Chapter 6: SEBI (Intermediaries) Regulations, 2008introduced here
- Series XIX-A · Chapter 7: Investment Process and Governance of Fundsintroduced here
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